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Privacy Policy

In order for Casa Grocer to provide our service to the users of our website, it is necessary for us to collect, store, use, process, share and update the personal data of all users. This Privacy and Personal Data Collection Policy (Privacy Policy) is provided here to allow the users of Casa Grocer website to understand our guidelines for the collection and use of users’ personal data.
 

We urge all users to carefully review our Privacy Policy and make sure that you understand it. We also encourage all users to revisit our Privacy Policy regularly on our website as it may be updated and changed from time to time.
 

BY USING CASA GROCER SERVICE, IT SHALL BE DEEMED THAT YOU HAVE ACKNOWLEDGED AND AGREED TO CASA GROCER PRIVACY POLICY AND HAVE FULLY CONSENTED TO THE COLLECTION, STORAGE, USE, PROCESSING, SHARING AND UPDATING OF YOUR PERSONAL DATA FOR THE PURPOSE OF PROVIDING CASA GROCER SERVICE.
 

Whose personal data do we collect?

We collect personal data only from those who use our website to placed order and obtain delivery service.

What kind of personal data do we collect?

We collect data that may be required for us to help the users of our website (users who placed order) to provide delivery service. This data generally includes but may not be limited to name, addresses, phone numbers, emails, physical locations, and any other information that may be useful in the course of providing our services.

How do we collect personal data?

Personal data is collected from our website when users register for an account or placed order and provide additional information in the course of utilizing our services for a delivery. We also provide customer service support. Our customer service staff may interact with users by phone or other means and collect personal data in order to facilitate the provision of our services such as the collection of incomplete, missing, or extraordinary information regarding a delivery. We may also use cookies to improve the user experience and the provision of our service.

Why do we collect personal data?

Personal data is collected so that we may provide our service in the best possible way and also to personalize and improve your experience with our service. Personal data that users provide to us will be shared for the purpose of carrying out and completing deliveries, meaning that personal data of users placing delivery requests will be shared with users who are providing deliveries and vice versa.

Do we disclose personal data to any third party?

We do not distribute, sell, or intentionally disclose personal data to third parties except under the following circumstances:

  1. To improve and maintain the operation of our website and service, we may share data with our trusted partners who have agreed to maintain the confidentiality of the personal data;
  2. To improve the user experience on our platform and to provide promotions to users by collaborating with trusted partners who have agreed to maintain the confidentiality of the personal data;
  3. To comply with laws and regulations, an official order, court order, or order by any government authority which Casa Grocer believes to have the authorization to issue such order.


Will we change our Privacy Policy?

We may update our Privacy Policy from time to time as we see appropriate or as required by law. Any changes to our Privacy Policy shall take immediate effect and can be viewed on our website www.casagrocer.com 

Your Choices, Your Rights

Users have the right to access, correct and delete personal information collected. To exercise your rights, you can contact us via email at [email protected]